LK
Lu K
1 reviews | Active since Feb 2017
20 Dec 2018, 18:06
Unprofessional staff.
Poor customer service. I called Foshini to complain about their staff at Southgate mall. I was given a Ref no. It’s beem two days no has bothered to cantact me. Thanks for nothing. You have just lost a customer.
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Replies (1)
Foschini's replyOfficial
21 Dec 2018, 16:43Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply21 Dec 2018, 16:43
Official
Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,