LP
Lerato P
1 reviews | Active since Feb 2015
11 Feb 2015, 12:23
Unprofessional employe
I was told by Jasmina I will not get any assistance regarding cancelling my father accout who is deceased.<br> <br> I ave sent document to claim department since 27 January still tiday I have never received any feedback, Everytime I should resend the documents over and over again, the same clown Jasmina confirms that they have received the documents. <br> <br> thank you for your service TFG
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
16 Feb 2015, 10:49Hello ratoln,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Foschini's reply16 Feb 2015, 10:49
Official
Hello ratoln,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant