Unprofessional!!! Arrogant!!!

<p>I purchased a phone on the 23rd of May 2016, three months later the battery does not last and I started having problems with the charging port of the phone. Now, from the 24th of December 2016 it does not charged completely. I then took the phone to the shop yesterday to have it booked in and was told since its public holiday they cant book it in and was told to bring it in the next day(today), which I understood. Today I decide to wake up early to take the phone to the shop before work and when I get there Im told the wharehouse is closed for the festive season. Could they not have told me this yesterday? What do I do in the meantime? How do I stay in touch with my friends and loved ones? Why is it my problem that the wharehouse is closed? Secondly Im told I need to have the charger with before it can be booked in, the charger broke and i disposed of it. Does this mean my phone wont be repaired now?!!! Plus when I question this at the shop Im told I dont have to overreact! Where the hell does the stores rep get off to tell me how to act whern Im this unhappy? I paid R2999 for a phone for a reason expecting less hassles and issues, if i had knwo I would have bought one for R1500 and save half my money and deal with this bull Im going through right now. This had better be sorted out ASAP. </p>