DM
Delecia M

1 reviews | Active since Nov 2015

05 Nov 2015, 19:57

Unpleasant Sales Staff

I have experienced numerous occasions in which the staff at Foshini Westwood are not helpful and very rude Including management. Today they were fighting and discussing an internal matter on the floor and had no concern of customers being there. I told them how unprofessional that is and was completely ignored. Foshini needs to hire trained professional staff and fire the current! I don't wish to ever go to that store again.

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Replies (1)
Foschini
Foschini's reply06 Nov 2015, 09:22
Official
Hello dmanl,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

Foschini Team