AF
Andrea F

1 reviews | Active since Apr 2015

14 Jan 2016, 20:49

******** FEES AND TELEPHONE CHARGES ETC

Account Number: ***<br> <br> Kindly note that I have a problem with Donna Claire for months now, I cancelled club fees and My kitchen books but Donna Claire refuses to cancel prescription instead they charge interest upon interest. I spoke to consumer department which stated an email should be sent, no response instead harassing phone calls despite payments. I am of the view that if they do not cancel from date of instruction and reverse those charges and the interest that ********ly accumulated this will remain unresolved. Their debt collectors and consultants are also blatantly rude and hostile.<br> <br> Please assist my contact number was *** Grace Bates

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Replies (1)
Foschini
Foschini's reply15 Jan 2016, 09:42
Official
Hello AFernand,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.