1 reviews | Active since Oct 2016
unhappy with service received
<p>I would like to complain about the service received at Northgate ( Portia)</p> <p> </p> <p>I have purchase a R599 shoes at Northgate I only wear it for one day only found out the size was incorrect</p> <p> </p> <p>It has a small chip on the side Portia the manager refuse to exchange I’m asking myself I must stay with the shoes that I cannot use my money lost down the drain.</p> <p> </p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Regional Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Regional Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG