KN
Kgomotso N

1 reviews | Active since Oct 2013

10 Oct 2018, 11:54

Unhappy with Foschini

I had an account and was happy for a long time until I paid up my account and closed it 2 years ago. I still have an "outstanding" amount listed on my credit profile by Foschini which affects my credit rating.

How is this fair on consumers?

0
Replies (2)
Foschini
Foschini's reply11 Oct 2018, 12:08
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

KN
Kgomotso N's update11 Oct 2018, 12:25
Reviewer Update
I've heard that before. I have emails stating that the matter is receiving attention and will be resolved within 2 business days. All I want is for that to be removed from my profile as in yesterday