1 reviews | Active since Aug 2009
Unhappy client
<p>I bought perfume at Foschini in Vereeniging, the lady working there assisted me with a attitude, like what do you want, she put my purchase on 6 monhts not asking me as i buy on 12 months, when i ask her again she gave me an attitude so i said she must just leave it. My instalment is now higher then what i use to pay every month because of this 6 months, this made me not want to pay my account as i am very frustrated, i am aware that my account is in arrears and will make a double payment month end, however it will still be high cause ofthis 6 month, you must hire people who can treat clients friendly, I also need to increase my credit allocation to R8000 as it use to be as i am still paying very high instalment every month, as you can see on your records i never skipped an instalment, my account was always up to date until this frustration. I wish this matter can be resolve shortly.</p>
Good Day Sonia
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good Day Sonia
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
I receive a call from the store manager today and is still awaiting call from head office regarding increase on credit allocation.
I receive a call from the store manager today and is still awaiting call from head office regarding increase on credit allocation.
