LT
Lerato T
1 reviews | Active since Oct 2017
30 Oct 2017, 06:01
Unhappy
Well I had a problem with my phone and I reported it in Feb it is almost the end of the year I am still waiting for that phone to come back from repairs or for insurance to decide what they going to do. When I call the store all I get is a story after another and a request for documents that I have already gave them. I am so not happy and I want my phone back.
Helpful (0)
Replies (3)0
Replies (3)
Foschini's replyOfficial
30 Oct 2017, 12:28Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. Please send us the name of the store you had dealt with and we will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TF
Best regards,
Foschini's reply30 Oct 2017, 12:28
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. Please send us the name of the store you had dealt with and we will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TF
Best regards,
Foschini's replyOfficial
30 Oct 2017, 12:29Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. Please send us the name of the store you had dealt with and we will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply30 Oct 2017, 12:29
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. Please send us the name of the store you had dealt with and we will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
LT
Lerato T's updateReviewer Update
30 Oct 2017, 12:35Foschine Jabulani Mall
LT
Lerato T's update30 Oct 2017, 12:35
Reviewer Update
Foschine Jabulani Mall