SB
Sumaya B
1 reviews | Active since Apr 2017
10 Apr 2017, 09:02
Unexplainable Billing
<p>I recenty learmed that my credit score had been severly damaged due to an unpaid Foschini account.</p> <p> </p> <p>This was very weird due to the fact that i closed my foschini account about a year ago. </p> <p> </p> <p>I went into the store and the consultant could also not explain to me what the R20.00 outstanding was for.</p> <p> </p> <p>I have not received any account statemnts from TFG either.</p> <p> </p> <p>This is unexeptable, I am absolutely outraged.</p> <p> </p>
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Replies (2)
Foschini's replyOfficial
10 Apr 2017, 09:38Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply10 Apr 2017, 09:38
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
SB
Sumaya B's updateReviewer Update
25 Jul 2017, 16:00I notice that my foschini account has again been billed after i was assured that the account were closed for good now.
SB
Sumaya B's update25 Jul 2017, 16:00
Reviewer Update
I notice that my foschini account has again been billed after i was assured that the account were closed for good now.