NS
Nizaam S

1 reviews | Active since Feb 2017

05 Aug 2018, 14:36

Unauthorised Enquiries on my credit report Transunion

This letter is a notice to cease unauthorized inquires into my credit report and a formal demand that you immediately contact transunion credit bureau to have your ******* inquirie removed. While checking my personal credit report from Transunion, I noticed an inquiry made by your organization.

The details of the inquiry are as follows:

2018/08/04 FOSCHINI FoschiniDATA ********** 1 OTHER - AS

To the best of my knowledge I have not approved your organization, any person associated with your organization, to make such an inquiry. This violates the Fair Credit Reporting Act, Section Transactions Not Initiated by Consumer. I also demand that you remove my personal information from your records. Please send written confirmation that you have comp****.

If you believe that you posses sufficient document that supports your authorization to make the inquiry, please forward a copy so that I may verify its validity.

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Replies (4)
Foschini
Foschini's reply06 Aug 2018, 10:39
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

NS
Nizaam S's update09 Aug 2018, 07:23
Reviewer Update
I have yet to receive the outcome of this investigation
Foschini
Foschini's reply09 Aug 2018, 10:26
Official

Good Day Nizaam

Thank you for bringing this to our attention. We take the complaint very seriously. We’ve passed your feedback on to the relevant department and they will be in touch with you directly to discuss this further.

Regards,

The Foschini team

NS
Nizaam S's update10 Aug 2018, 08:15
Reviewer Update
Can I please have an update on this complaint. The Inquiry has still not been removed