Unauthorised Club DigiMag Subscription and Concerns about Business Practices

I'm writing to express my disappointment and concern about an issue I experienced at Foschini Eastgate on 08/02/2026. I visited the store to purchase a tracksuit and without my consent, the sales assistant signed me up for a Club DigiMag subscription. I was unaware of this until I reviewed my receipt at home.

I contacted customer service on 09/02/2026 to request cancellation and was told the system may not have updated. However, after receiving a subscription notification, I called again today (10/02/2026) and requested immediate cancellation.

I'm concerned about the unauthorised subscription and potential exploitation of customers. Unfortunately, this isn't an isolated incident, as my mother had a similar experience at the same store, discovering the issue a year later.

I urge you to investigate and address this matter.