Unacceptable service & empty promises

On Sunday 19 April 2015 I purchased a Nespresso Coffee machine online (order number P ***) and chose the option to pay R 75.00 for next day delivery. I had no delivery on Monday and decided to wait until Tuesday 21 April 2015 thinking that maybe Sunday's are not regarded as working days. I then enquired about the delivery twice on Tuesday morning where after I got feedback that it was dispatched and that it will be delivered later the afternoon, but nothing... On Wednesday 22 April 2015 at 15:39 I still had no delivery and spoke to no less than 4 people during the day who all promised to phone me back with feedback - ALL EMPTY PROMISES as NOBODY phoned back. Today 23 April 2015 at 11:25 I still had no feedback, except for 1 mail from a Abner David Makhubela (e-mail: [Email Removed] on 22 April 2015 who also promised to give me feedback... this after 3 mails sent by me.<br> <br> Besides the empty promises for call backs by the call centre agents, I am very upset about the fact that it was suppose to be a gift for my partner's birthday on Wednesday... happy birthday baby... your present is somewhere between who knows and who cares... THANX FOSCHINI