Unacceptable service

The service i received yesterday was the poorest service i have ever received in my entire life. And Foschini didn't even look into my previous just shows how less they care about their customers. The only time they care is when they need to call for club magazines or insurances those spam calls.

I reapp**** for a Bigbuy at American Swiss since my credit profile has been cleared i read on the TFG website that 3 month bank statements is required. Their was some missing fields incomplete on my application i had to return to the store we drove from Alexandria to Port Alfred that was already R500.00 petrol. When i got to the store some stupid assistant their said i don't have a debit date since i am self employed whilst i said the 25th is fine. She proceeded saying i should provide a annual financial statement. So then we drove all for NOTHING wasted money for NOTHING. Why does the website say 3 month bank statement? What is happening to Foschini ??? This service one is receiving from them and their store assistants is completely unacceptable. Looking at how i pay my Fabiani and Markham account they could atleast consider my application. I was told that i can't be assisted unless i have a financial statement. I am really going to close my accounts and take my business some place else. I have honestly had it with Foschini and Foschini has proved that they not interesting in assisting since my previous complaint was ignored. Well this the final complaint. You can expect both account balances to be paid up asap.

The only person that really assisted me is the lady who called me with the @Home Bigbuy application in October she even called me when my application was about to be processed she is only one who puts effort into her work. Unfortunately that application was declined at the time i had a dispute. I am grateful for her that atleast processed my application. The other consultants are no help at all!