MM
Mbali M

1 reviews | Active since Nov 2011

12 Sept 2018, 14:50

Unable to get hold of someone to assist: Insurance

Hi I bought a Laptop with you guys last month but now I cant seem to get the insurance on it. Whenever i try to call i don't get assistance i sent emails no rep**** Please let me know if you can assist or if i need to find someone else

0
Replies (2)
Foschini
Foschini's reply13 Sept 2018, 09:41
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

MM
Mbali M's update26 Sept 2018, 12:16
Reviewer Update
I have not been contacted and its more than 2 business days