YW
Yvonne W
1 reviews | Active since Jul 2013
26 Feb 2015, 10:52
Unable to get hold of relevant person
Good day Foshini,<br> <br> The last time I submitted a report on hello peter, a lady named NICOLE ORKIN rep**** to my report.<br> <br> I have phoned Foshini, and have spoken to more than 8 people in order to get hold of Nicole.<br> <br> Can someone please phone me back on ***.<br> <br> I need to discuss the original complaint with the person who phoned me back stating it will be sorted out.<br> <br> I'm still receiving the sms'es relating to another person's account.
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Foschini's replyOfficial
26 Feb 2015, 13:05Hello yvonnev2,
We apologise for the delay in contact from our Customer Service Representative and would like to inform you that we have escalated your complaint.
Someone will be in touch with you as soon as they can.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We apologise for the delay in contact from our Customer Service Representative and would like to inform you that we have escalated your complaint.
Someone will be in touch with you as soon as they can.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Foschini's reply26 Feb 2015, 13:05
Official
Hello yvonnev2,
We apologise for the delay in contact from our Customer Service Representative and would like to inform you that we have escalated your complaint.
Someone will be in touch with you as soon as they can.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We apologise for the delay in contact from our Customer Service Representative and would like to inform you that we have escalated your complaint.
Someone will be in touch with you as soon as they can.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant