Ultimate disappointment

<p>Yesterday I ordered a pair of sneakers my wife wanted for her birthday, I clicked the "Overnight" option which guarantees the order to be delivered to the address entered between 08:00 and 17:00 the following day. I called to track the delivery this morning and was told it is on route, I called again at14:54 and was told it will only be here tomorrow because they booked the sneaker on a flight for tonight.</p> <p> </p> <p>I'm fuming at the moment & also, my wife now has no gift. What was the purpose of my paying for the "Overnight" option then?</p>