1 reviews | Active since Nov 2016
Two Pairs Of Ruined Poor Quality Shoes
<p>Good Day.</p> <p> </p> <p>Last week I posted on your Facebook page regarding two pairs of shoes from your store that were ruined after one wear. I have the receipt for one but not for the other and as this is a recurring problem I think it needs to be brought to the head offices attention.</p> <p> </p> <p>I was asked to send pictures via Facebook inbox which I did and was told someone would contact me. A lady called me but I was in a meeting at the time and she said she would call back, which still hasnt happened a week later. I posted again on your Facebook page asking for someone to contact me and there has been no response.</p> <p> </p> <p>This is unacceptable service in terms of quality of goods as well as customer service.</p> <p> </p> <p>Dr A Mosam</p> <p> </p>
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
