AR
Audroline R
1 reviews | Active since May 2012
04 Mar 2016, 09:49
Trying contact Call Centre to no avail
This morning i have called 4 to 5 times trying to contact your cell insurance department i have contacted head office they put the call through waited 6 minutes no answer. Called again the phone just went dead 3 times. Currently i am on the ***number and have been on hold for more than 10 minutes this is totally ridiculous \Telling me the whole time thank you for continuing to hold your please stay on the line your call wil be answered\" . This is now customer service pathetic and totally ****ing me off. After HOLDING FOR OVER 13 MINUTES THE CALL JUST WENT DEAD NOW!!!"
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Foschini's replyOfficial
04 Mar 2016, 10:41Hello aruiters,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini insurance dept
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini insurance dept
Foschini's reply04 Mar 2016, 10:41
Official
Hello aruiters,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini insurance dept
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini insurance dept