Triggered my anxiety

I'm reaching out to share a distressing experience I had at your Rosebank store. Despite my polite demeanor, an assistant spoke to me in a tone that was unsettling. As someone who struggles with anxiety, this encounter left me feeling vulnerable and belittled. I understand that your staff interacts with countless customers daily. However, I implore you to prioritize mental health awareness and empathy in your customer service training. A simple act of kindness can profoundly impact someone's day. Consider displaying a notice promoting kindness and understanding towards customers with anxiety. This small gesture can create a safer, more inclusive environment for everyone.I hope you'll take my feedback to heart.