Treat customers better

Pay day was on Tuesday (30th June) On the 2nd July I get an SMS alerting me that I am in arrears and that I must settle immediately. Well don't know about Foschini Group but I work for a living and cant go to the shops in the week. when do they expect me to have been able to go in and pay????? Judging by the comments of other customers in the shop they too were annoyed at the tone of the sms that they had also received. Good job foschini - treat your customers like they are guilty of not paying. Wonderful PR exercise ... NOT!!! So I decided to lodge a complaint on your website. Guess what? They want me to pay when its impossible but do you think that they can reply to a message on their website in the same time?? Nope... Ball dropped once again!! I use my account for convenience not necessity so seriously considering closing it.