Total Sports

I am not a happy customer, my experienced at your Total Sports -Pavilion was nothing more than poor service.<br> On the 24th May 2015 I went to pick up my Polar watch which I gave for repairs to TS for Intelligent Health & Fitness Products CC. I did not have my receipt as I left it at work. I produced my ID card and Sterns card, I had to wait over 25 minutes for the lady to ask a Sales person to get my repair item, yet there were 2 people at the counter & 2 customers in the queue. In the process my new ID card was given to another customer, if I did not ask, the customer would have walked out with my ID. I then asked for my IH invoice which I was not given. The bubble wrap envelope which product arrived was retained by the shop yet I paid the postage. The Sales person Olivia showed little interest her job , she seem to be frustrated with our presence, my watch should have been given to me in the packaging, including the IH & Fitness invoice to state what has been repaired. I have been dealing with IH & Fitness since 1996. One week before my 21st Comrades Marathon race, I should have peace of mind not being stressed with bad attitude and service from my Sports shop.<br>