Told I can only get a card on the 7th no other day

My wife and I went to Foschini to collect our additional card from Foschini in Clearwater Mall, on Friday afternoon. We were then told then they only issue cards on the 7th, we cannot get cards on any other day.<br> <br> The female supervisor there, was so rude to us, firstly she didnt greet, secondly she was clearly annoyed by our presence there, as it seemed like we were bothering her, the guy at the counter who helped us, even said her to please speak english so the customer (my wife) can also understand what she was saying, and she abruptly re****, \WHY DONT YOU TRANSLATE FOR THEM