Their IT department SUCKS

Something seriously needs to be done about the IT staff at Foschini. They do not have a clue what they are doing. I have tried for months now to create an online account and it is STILL not working. I just went to look on the reviews on their app and the SAME PROBLEMS there. Really? Are we not living in a technological age? And how many years has the company been going for... The only thing they are good at is phoning you if you miss a payment. I did that ONCE because they never let me know the amount I needed to pay. They phoned me throughout the month, charging ME R20 a call?? I have been with Foschini since I was 16 when my Mom opened an account for me. I am now 45...it makes me very sad to think that I will soon take my business elsewhere. Also if you pay a day late they send you a very rude sms to tell you to pay. I have not ONCE had my account in arrears and they treat you like that? I think this all started when they gave Foschini the stupid name of TFG and some idiots took over.