VP
Victoria P
1 reviews | Active since Apr 2013
24 Aug 2015, 06:17
The worst customer service ever
I went to Foschini yesterday to do a bit of shopping ,when I was about to pay there was no one at the cashiers,so the lady working there told me to go and pay at cosmetics ,while on my way they told me to go back to the cashiers ,while I was ****ed with the up and down ,I just kept quiet.When i got the cashier ,she didn't even greet me and proceeded to say \Cash or Account"?You can imagine my horror "
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Foschini's replyOfficial
24 Aug 2015, 10:14Hello vics247,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply24 Aug 2015, 10:14
Official
Hello vics247,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.