The worst customer contact center!

Hi I’m quite appalled by the (lack thereof) customer service that is displayed by THE TFG call centre agents. Today amongst other days. I received a call at 11:29 to which a lady called and tried to sell me a product, when I tried to explain that she should call later- she hung the line up on me. Then at 17:01 she called again and when I asked her to remove my details from all marketing- she again rudely hung up the line. I don’t know if your calls are recorded, but have a listen to those calls. I found this sort of behaviour disgusting- please ups**** and teach your agents telephone etiquettes. With that said, please remove me from any marketing related to TFG, and failure to do so, will end up in not only me closing my accounts with the group- but taking escalating the matter further. I must say, your customer contact centre left a rather disturbing impression and please call that lady to book!!