THE FOSCHINI GROUP ,TERRIBLE INSURANCE

APRIL 2015 I PURCHASED A SONY E1 HANDSET FROM SPORTSCENE VANGATE AND OPTED TO INSURE THE DEVICE. SHORTLY AFTER THE PURCHASE I TOOK THE PHONE IN FOR REPAIRS AS TH E SCREEN GOT DAMAGED,SHORTLY AFTER THE FIRST REPAIR THE SCREEN WENT BLANK. i ONCE AGAIN TO THE DEVICE IN TO THE VANGATE STORE . AFTER GOING INTO THE STORE WEEK AFTER WEEK FOR THREE MONTHS THEY THEN INFORMED ME THAT THE PHONE CANNOT BE FIXED AND THAT THERE IS A SERVICE FEE OF R330 AS THE DEVICE WAS HANDLED BY A 3RD PARTY. I SAID THAT THE ONLY PEOPLE WHO WORKED ON THE DEVICE WAS THE TFG AND THE PEOPLE THEY SENT THE DEVICE TO. NOW AFTER WAITING SINCE BETWEEN JULY AND AUGUST 2015 AND STILL NO PHONE,NO CALLS,NO EMAILS , I WANT A RESOLUTION AS I HAVE BEEN PAYING FOR THE DEVICE AND FOR THE INSURANCE ND I WILL TAKE THIS FURTHER IF NO ON RESPONDS TO ME VERY SOON.