The Foschini group now offers you free harassment and ******.

You would think that being an account holder since 2015, the Foschini group would show their customers a little respect. The collections department have no respect or regard for their customers. Yes my account has been in arrears. Due to covid everyone is feeling the pinch. My credit amount was decreased due to me making short payments and eventually my account was locked preventing me from purchasing anything however I still continued to pay what I could because I bought the items. I receive emails every day as well as calls from the Foschini group from multiple numbers asking me to make payment. The female staff are absolutely rude over the phone. they cant pronounce your names properly. I have been insulted several times by these call center agents who ask me personal questions like..."what are you doing with your money that you cant pay your account?" I am harassed every single day. my call log has record of at least 4 missed calls a day. I am not avoiding the calls because I do not want to pay my account. I am avoiding the call due the ****** experienced by these females who think they have the most prestigious job in the world. I have an outstanding balance of R4000. as soon as I pay this amount I will be closing my account. I have always had a good credit standing with Foschini hence my credit amount was over R15 000 . If it weren't for people like me, all these rich people that make money of our support wouldn't be so rich after all. I know my rights in regards to the popi act and if this treatment doesn't stop i will be perusing legal action. i wouldn't advise anyone to open an account or support such disrespectful organizations