MS
Mogamat S

1 reviews | Active since Nov 2017

24 Nov 2017, 16:03

The Foschini Group Being **********

This is my first time posting on Hello Peter. When i saw rate this business i wanted to give Foschini a 1 star. I am Really disgusted by the poor service but because i worked there before for almost 4 years i gave them another star. i had a staff account at Tfg. When i resigned my account was settled with my pension.They deducted the remaining balance from my provident/pension payout and my account was closed.Problem is some how i still have an account and a balance with this company.This **** balance is really messing up my credit score. I Resigned and closed my account in December.I Already spoke to the staff accounts department,customer service department etc. They Keep transferring my call and cant assist me.

0
Replies (2)
Foschini
Foschini's reply26 Nov 2017, 12:46
Official

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Foschini team

MS
Mogamat S's update28 Nov 2017, 12:53
Reviewer Update
Template responses?You transferring me again:( I need my **** balance to be settled