LL
Lerato L

1 reviews | Active since Dec 2016

31 Jan 2018, 16:29

THE CASHIER WAS RUDE, NOT HELPFUL AND BAD ATTITUDE

I WENT TO THE STORE TO DO AN EXCHANGE THE CASHIER BY THE NAME OF ISHMAEL WHO WORKS AT FOSCHINI AT ELOFF & PRESIDENT STREET DOES NOT HAVE CUSTOMER SERVICE, HE DOES NOT UNDERSTAND THE VALUES OF THE THE SHOP ("TCF") THEY SHOULD TEACH THE STAFF? AND SHOULD STOP SWEARING AT CUSTOMERS ? THE ARE PEOPLE OUT THERE WHO WANT THE JOBS? AND PEOPLE ARE PLAYING WITH IT? ISHMAEL BELONG TO THE STREET NOT IN RETAIL STORE?

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Replies (1)
Foschini
Foschini's reply05 Feb 2018, 08:02
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG