Thank you for the great attitude..

I bought a dress at Foschini Menlyn, unfortunately I lost the item receipts and left with one receipts because I paid with a debit card. I went to Johannesburg Foschini and I was told to return it to Menlyn since I don't have the other required receipts, I went to Foschini Pretoria yesterday and Elsie referred me to someone, I was not given a good service by the lady who just told me to go to Menlyn without even checking my receipt properly. As she was still busy explaining unfruitful procedures, God sent Elsie to intervene. She showed her what she was suppose to check on the receipts, I wish all the staff was as probing and passionate and stop criticising customers as Elsie. God is noting your efforts Sis Elsie, let the great service not only be rendered to me but to the rest of the customers, thank you for listening to my story, out of the group you were with yesterday, they were all looking forward to knock off, while you patiently made me feel important. Thanks again.