TFG Repair Feedback Non-Existant COMPLAINT

I purchased the TFG Hi T1010 Windows Tablet from the Markham shop in Mark Park Vereeniging. I must say that the level service from the shop is excellent. <br> <br> However, in the very same month, the device became completely inoperable. I returned it for repairs. <br> <br> What really irritates me is that the Foschini Group/Markham/TFG are quick to call you regarding monthly repayments (even before the due date). However, since April I have been awaiting my repaired device or t least a status update. I contacted the call centre and they referred me to Tamalin Nel fr repairs. After 3 voicemails, I am still awaiting feedback. The shop has been kind enough to say they will push for a refund for me as I had to buy another Windows device to be able to do my work. They don't provide you with a temporary device so I had to look elsewhere.<br> <br> The Repair Centre is simply unprofessional and ill client-centric in my view. You want my money but not the responsibility that comes with it. <br> <br> I have even submitted 2 emails to the TFG customer email address to no avail! Only the managers at Mark Park Vereeniging Markham actually seem to care about me as a customer. <br> <br> KevinCOML