TB
Thandwa B
1 reviews | Active since Apr 2012
03 Apr 2019, 15:26
TFG online - Poor service
I placed order p ********** 38 on the 23rd of March and still have not received my order even after calling on the 26th of March to confirm if delivery will be within the agreed 5 working days. I have been calling the call center for every 2 days since with no success. Poor service from TFG online.
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Replies (2)
Foschini's replyOfficial
04 Apr 2019, 16:19Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Foschini's reply04 Apr 2019, 16:19
Official
Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
TB
Thandwa B's updateReviewer Update
09 Apr 2019, 15:06No feedback from TFG for more than 4 working days. I should close this account.
TB
Thandwa B's update09 Apr 2019, 15:06
Reviewer Update
No feedback from TFG for more than 4 working days. I should close this account.