CA
Cnowie A
1 reviews | Active since Dec 2016
01 Dec 2018, 03:09
TFG is the worst company ever
I have been waiting for more then 5days for the TFG people to contact me regarding my order that has been cancelled by them on the 23rd of November. Even though my money was taken from the account they promised that someone will contact me in two days in the email they sent me on the 26th but im still waiting for the call and my money has not been returned to me..TFG is the worst company ever they never helpful their staff is unprofessional and rude and they make promises they never keep..I dont even know where to go or who to speak to regarding my money.????
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Replies (2)
Foschini's replyOfficial
04 Dec 2018, 08:35Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Foschini's reply04 Dec 2018, 08:35
Official
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
CA
Cnowie A's updateReviewer Update
04 Dec 2018, 08:39Wow until when must I wait for my money?? This is just an automated message you guys do not care how I feel or how is this affecting me. When will the person contact me?
CA
Cnowie A's update04 Dec 2018, 08:39
Reviewer Update
Wow until when must I wait for my money?? This is just an automated message you guys do not care how I feel or how is this affecting me. When will the person contact me?