TFG Incompetency and ****************

This company has lower than pathetic customer service and admin skills. I have had an account for approximately 8 years and have been trying to update my contact information for 6 years. I still don't get any emails with my account to my inbox (updated 5 years ago after I got married) I don't get any hard copy accounts either. I have to guess my balance. Twice before my payment schedule was changed without permission from 6 months interest to 12 months charging interest that I did not give consent for. I get charged R20 per email sent to THE WRONG ADDRESS that I changed numerous times some of those times dealing with rude staff as well as R2 per sms to the wrong number that doesn't even exist anymore! Now they are calling my mother and guess what to see why the hell they are so URGENTLY looking for me I have to log in once again with my OLD email address reflecting my current phone number to try and figure out what is going on. The idiot calling my mother was once again given my email address and my number and yet again... Wait for it... Next day called my MOTHER again not ME. *** Foschini??? Oh and right after their first call to my mother I emailed them. I emailed them again today. Guess what? ZERO RESPONSE other than an automated reply. And I won't be surprised if they call her again tomorrow. Probably with a statement from a different person or a different year as that is just how extremely pathetic and useless they are. I'm totally one hundred percent not supporting them anymore. BEWARE anyone planning on getting an account with them.