TFG Harassment call Centre staff

Employees behave self entitled, blame you for being rude when clearly you are most upset with their lack of understanding. Mostly they retort policy worse than a bot( AI communication application). Prime example if you are trying to explain the reason why you are unable to swap a size living in Sandton and to be told you can swap your sizes out in the west rand, after I just had an operation on your foot rendering me unable to walk drive etc. Sure I could call an Uber, but Uber won’t get me from the car to the store try the size then stand in a queue to have it swapped out on the register. So coming up an idea like me paying to swap it out via delivery got this excuse, “ well we are too big to do that!” Really, Takealot, Cape Union Mart, Woolies, Zando and if this is not comparable enough SHEIN, Amazon all do that with out even asking me to pay extra. I serviced TFG and I went out of my way 24/7 to deliver what ever you requested mostly paying for it out of my own pocket. I don’t expect that, it just looks like you all are wearing SAFCOR glasses. Don’t bother I know how that story will end. Please and it’s because I care to train staff to behave like self entitled ignorance is cancer. If they can’t make decisions and according to your support person don’t have a manager in supervision (***) anymore then save money and invest in BOT service. I will report this to the ombudsman as a CPA violation as what’s the point in engaging only to be insulted by ******** TFG support ( the fact I need to term TFG Support is hilarious, it’s the opposite of support, rather harassment ). You are not consumers only fashion choice far from it.