1 reviews | Active since Oct 2018
TFG - Foschini - adieu amigo
Already a month later. No apologies, no communication whatsoever, except for bothering me with regards to payment. I eventually paid my monthly installment as it is very clear that Foschini's don't care whether they are in the wrong or not. When I query per email, all I get is, take your latest bank statements to your nearest shop. Why on heavens earth would I take my bank statements in, whereas it was emailed with my payslips, id's, online statements etc. Seeing that I was a loyal customer since 1996, this treatment of a valued customer is pathetic. So to make it easy on all of us, I will pay my outstanding debt and close my account. Voila, just another paying customer gone. At the rate that TFG is losing customers, it won't be a surprise when they start closing down. Good luck to those out there, make sure that you never need to engage customer services as they are the total downfall of Foschini
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to our Customer Services Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to our Customer Services Department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
