TFG COUNTS DEPARTMENT

First of all you people have no control over your accounts department. You people phone me every day with a differnt agent and with differant info. I am so sick of explaining every time what the last agent told me. Yes my balance on my tfg card is R1070 and my arears is more or less the same with the covid 19 i have no income but still i make payment every month. Then i make a payment arrangment with one agent just for the next agent to tell me no mam you must pay more and then i pay more and the next agent tells me no mam you must pay more..... were is the notice of arrangenent of the 1st agent ???????? 20 people telling me differant things in one month. Am so duscusted in your way if treating clients this way iv been n client with you for years always paying my acount more then the installment and now that i struggle a bit you treat me like n non paying customer when am doing my best to pay atleast something and the recommended installment please get your acounts department in controlle to not phone me everyday and to please make sure payment was made befor you acuse me for not paying. Bad bad bad service from you not suporting your clients in this hard times rather arrasing them... and all info must be on the system of a client.