DM
Daisy M
1 reviews | Active since Jul 2021
12 Dec 2022, 15:31
Terrible service staff has bad attitude
Foschini the grove must take their ladies for training they have a very bad customer service to people who are making refunds. I received a terrible service from Noma….she gave me terrible attitude…foschini staff must be trained about customers rights…I have the right to buy, exchange and refund…
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Foschini's replyOfficial
17 Jan 2023, 15:40Dear Daisy,
We appreciate the time taken to notify us of your dissatisfaction.
Please accept our apologies for the poor service received. We can assure you that customer service is incredibly important to us and this is not the level of service we strive to provide
We would really appreciate the opportunity to get in touch with you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards,
The Foschini Team
We appreciate the time taken to notify us of your dissatisfaction.
Please accept our apologies for the poor service received. We can assure you that customer service is incredibly important to us and this is not the level of service we strive to provide
We would really appreciate the opportunity to get in touch with you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards,
The Foschini Team
Foschini's reply17 Jan 2023, 15:40
Official
Dear Daisy,
We appreciate the time taken to notify us of your dissatisfaction.
Please accept our apologies for the poor service received. We can assure you that customer service is incredibly important to us and this is not the level of service we strive to provide
We would really appreciate the opportunity to get in touch with you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards,
The Foschini Team
We appreciate the time taken to notify us of your dissatisfaction.
Please accept our apologies for the poor service received. We can assure you that customer service is incredibly important to us and this is not the level of service we strive to provide
We would really appreciate the opportunity to get in touch with you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards,
The Foschini Team