1 reviews | Active since Jul 2017
TERRIBLE SERVICE
<p>My partner signed up for a one2one package with the TGF group, above and beyond recieving the incorrect sim card, and not being able to make or recieve calls for going on three weeks now, the customer support has been absolutely terrible, i have dealt with more than 5 different people to try and solve this problem and needless to say the sim card is still not working. we have been in store, we have gone directly to MTN and we have spent one average 20-30 minutes a day for the past week on the phone to cutomer service but still nothing. It is like a continous circle of bad service and incompetance. I literally dont know what else to do. </p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
