Terrible Service
<p>My friend bought a phone from Foschini Sasolburg on account, which started to give her problems. She then returned the phone to the store and they gave her a new one within a week. </p> <p>A week later the "new" phone also kept freezing and she returned it the second time.</p> <p> </p> <p>Now the store manager keeps hanging up on her calls and they refuse to give her new phone because she (the manager) keeps saying she's waiting for authorization at the head office.</p> <p> </p> <p>Please do something about your rude store managers.</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
