NP
Natasha P

1 reviews | Active since Dec 2017

05 Mar 2018, 20:15

Terrible Quality from Foschini TFG

Quality of garments inferior for the price being paid. Its across the board in terms of the bad quality. Garments are claerly not being put through the proper process of testing! Lack of actual QA process bought 3 T-shirts that are part of the women empowering movement unfortunately it does not wash well. Holes in garments and fading badly after 1 wash! Washcare instructions followed. Had to return it. Bought Denim jeans had so many loose threads on it had to snip them off. Contacted Foschini and yet to get a response almost 3months later!! Terrible quality and bad customer service. And I am a cash customer!! Definitely lost me as a customer foing forward!!

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Replies (1)
Foschini
Foschini's reply06 Mar 2018, 11:16
Official

Good day,

We are sorry that you have had such a bad experience, we appreciate and value any feedback regarding our products and will definitely send it to our buyers and planners so that they can look into it and ensure that this is resolved.

Once again thank you for the feedback.

Regards,

TFG