RS
Rachel S
1 reviews | Active since Apr 2018
14 Nov 2018, 11:06
Terrible Experience Closing my Account
Terrible experience while trying to close down my account . Paid outstanding balance on the account on the 30th of Oct 2018 . Was told I would get an updated statement and closure letter after the 12th of November , once the system has updated . To date I had no communication from Foschini. How hard is it to simply close an account . I must constantly call to find out what's happening and still I get nowhere .
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Foschini's replyOfficial
15 Nov 2018, 15:45Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Foschini's reply15 Nov 2018, 15:45
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG