1 reviews | Active since Jul 2014
<p>I dont enjoy writting "bad reviews" about Foschini but i feel like i have to...no, i must write. A month ago, i wrote about bad service i experienced at one of Foschini stores in Kolonnade Mall, Pretoria. Today, 17/06/17, at 16H41, it happened again at Wonderboom Junction, Cosmetic Department. </p> <p> </p> <p>I have a collection of Sinful nail polish, used to buy at Clicks however they dont sell them anymore - what a pity, i know. That's why i buy at Foschini. If only i had or know of any other place, i would go there with pleasure. TFG Cosmetic Department staff NEEDS customer service training. thuli, cashier or whatever she is with heavy make-up at Wonderboom Junction, she is a PATHETIC, ARROGANT, INHUMAN, B**** (copy of my receipt signature will confirm) .</p> <p> </p> <p>One will ask why always complain about one thing, i know - it's annoying and time consuming. I ask myself what is it that im doing wrong to these fools? Uhm...i dont know. Again, a Manager from Kolonnade Mall undertook to investigate and get back to me - but in vain. Reported on TFG survey that was send to me via email still nothing, zilch, niks.</p> <p> </p> <p>As soon as i settle my outstanding balance, im closing my account. I DONT WANT TO EVER EXPERIENCE THIS BAD SERVICES EVER - one will never know what will happen with TFG cashier</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Thank u so much Foschini Wonderboom Junction Manager, Ms Lebo - I really appreciate your sincere apology. It really meant a lot, thank you :)
Thank u so much Foschini Wonderboom Junction Manager, Ms Lebo - I really appreciate your sincere apology. It really meant a lot, thank you :)
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