NM
Nadia M
1 reviews | Active since Mar 2021
25 Nov 2021, 18:40
Terrible experience
Terrible experience at Foschini in Clearwater Mall.. we were assisted by a lady named Anathi who was extremely rude. Very disappointing, it was not a pleasant interaction at all! Customer service is very poor.
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Foschini's replyOfficial
25 Nov 2021, 19:31Dear Nadia,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
Foschini's reply25 Nov 2021, 19:31
Official
Dear Nadia,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards, The Foschini Team