1 reviews | Active since Jul 2016
TERRIBLE CUSTOMER SERVICE
<p>I have an account at Foschini which I pay more than needed. In the beginning I got my monthly statement via post each month until last year when it suddenly stopped. I have sent a few emails to customer service,but still have not received one statement. I went to the Vredenburg branch and was talled they can't help my or tell me my balance and they can't email it to me monthly.</p>
Good Day Madre Basson
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good Day Madre Basson
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good Day Madre
We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Foschini team
Good Day Madre
We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Foschini team