Terrible customer service

On Sunday 10/06/2018 i placed an order with foschini to be delivered. Tuesday 12/06/2018 I received and email and sms saying my order will be delivered. Around 3pm i had still not received anything so I called them and asked about it. The guy told me i will definitely be receiving it and the latest time for delivery is 4:30pm. Still nothing so at 4:33pm I called once again and was informed the latest delivery time is actually 5:30pm which wouldn't work for me because I end work at 5pm... 4:50pm arrived and still nothing from them, no call no nothing. so i called them once again. to my surprise the time had changed AGAIN to the latest now being 5pm.. every person i spoke to was very rude and had terrible attitude towards customers.. and the one lady even wanted to cancel my order. it is now Wednesday 13/06/2018 and they called me but as i answered they hung up the phone, extremely rude. they claim the driver ran out of time yesterday but they couldn't bother to give me a call. No one can give me any information about anything. I am extremely upset and horrified at their customer service and their lack of priority. definitely would not recommend them to anyone I know and most likely will not be doing business with them again