LF
Lyndall F
1 reviews | Active since Nov 2013
30 Oct 2015, 11:59
TERRIBLE CUSTOMER SERVICE!
I am still very much in shock as I type this complaint, for a call I received from a female individual (Xhosa name) at 11h26 today. Calls me, said her name quickly and asked me if she can speak to me. I asked her what the call was about as I was in a meeting at the time, and had recently closed my account with them. She went on to repeat herself in a very stern voice telling me she asked me if it were a good time to speak (excuse me?!) so I again asked her what it is about so I can then tell her if I'm interested or not, but before I could finish she very abruptly and rude says \Goodbye!"and puts the phone down. Now if this is the type of people companies employ to make sales and gain customers"
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Replies (1)Foschini's replyOfficial
30 Oct 2015, 15:47Hello Lynfel,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Foschini's reply30 Oct 2015, 15:47
Official
Hello Lynfel,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
