Terrible

<p> </p> <p> ********** ********** 18877 B Nyaba</p> <p> </p> <p>Good day</p> <p> </p> <p>I am writing this e-mail to lodge my complaint against Foschini.</p> <p> </p> <p>I have been a Luella client for over 2 years and this is the first time I am getting this service. In August/July 2016 I was given a Foschini card linked to my Luella account as I was told that it does not read on the system. I have been paying my account every month (enclosed herewith my proof of payments for your reference). Since I received the new card, I have been receiving the sms that my account is not paid, I have been phoning your customer services and I have been told that the matter has been sorted. I am still receiving your threatening sms s telling me that my account is still not paid and you will be taking legal actions against me. My last call this week, I spoke to Nolu from your offices and she promised me that the supervisor by the name of Ashleen Welcomage will call me on the same day, till today she has not called me. I have this morning received another threatening message from your offices.</p> <p> </p> <p>I would like to bring to your attention that I am very much disappointed on your service since I have been your loyal client for so long and your offices cannot sort out such a minor problem.</p> <p> </p>