WN
Wyvetter N
1 reviews | Active since Mar 2016
14 Mar 2016, 20:23
telesales and billing
I haven't been receiving invoices from Foschini for about 6 months now and then I got a call from a Foschini agent trying to subscribe me for an @ home living space magazine and I refused the offer but to my surprise I got the magazine maybe 2-3 weeks later and I went to a Foschini store to cancel it and got it again and then went to Markhams and I was told it was being cancelled.The funniest part and the most irritating I haven't been getting my statements but have been getting the magazine I didn't even subscribe to and was paying for it too.I get charged for a magazine I didn't even ask for but I don't get my statements at least,is Foschini now running a tuck shop I don't know.
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
16 Mar 2016, 13:58Hello wyvetterpalesank,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply16 Mar 2016, 13:58
Official
Hello wyvetterpalesank,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.